1. Current status and scope
This website accepts no purchases, subscriptions or payments. This policy publishes the handling proposed for activated Individual and Business subscriptions; it does not create a paid service today. Mohamed Haredy (محمد هريدي), an individual based in Egypt operating MH Job Assistant, is the product-support contact at mohamedharedy25@gmail.com. IP acquisition/licensing remains subject to a separate written agreement.
2. Cancel renewal separately from requesting a refund
Cancelling future renewal ordinarily lets an otherwise valid paid period run to its confirmed end. It does not automatically refund the period already paid. Individual paid periods are 30 days; Business periods are 1, 3 or 12 calendar months. A fixed prepaid period does not authorise another charge. No automatic renewal or card-required free trial is active here.
3. Applicable purchase rules and consumer rights
For a future Paddle-sold transaction, the Paddle Buyer Terms and Refund Policy applicable at purchase govern refund eligibility together with mandatory consumer law. Some statutory withdrawal rights vary by country, contract and transaction, and may have exceptions requiring valid consent. We do not promise a universal 14-day money-back guarantee, impose a blanket refusal or waive rights by a mere website visit.
4. Requesting cancellation or a refund
For a Paddle purchase, use its receipt/customer-portal management link or Paddle Buyer Support at paddle.net. For a technical problem or supplier review, contact mohamedharedy25@gmail.com with the transaction reference and issue; do not send card credentials. A request must be distinguished from confirmed cancellation/refund. Follow the applicable statutory deadline; Paddle also considers discretionary requests made within 14 days of the transaction, without a guarantee of approval.
5. Product problems and partial outcomes
If a promised feature cannot be used or the product materially differs from its description, contact us for investigation and available remedies; escalate a Paddle-sold purchase through Paddle support if unresolved. Statutory defect remedies remain available. A refund review may result in full refund, partial refund or refusal where lawful; no fixed extra supplier refund window or pro-rata formula is promised. Approved Paddle refunds follow its processing rules.
6. Effect on access, records and separate periods
A confirmed full refund ends paid access attributable to the affected period, subject to applicable rights. A partial refund alone does not rewrite its remaining plan period. An earlier refund does not automatically cancel an independently valid later renewal; a prepaid future period retains its agreed dates and grants no access during an uncovered gap. Refunds do not themselves delete saved career or candidate records; the agreed privacy/retention rules govern those records.
7. Payment disputes and complaints
Contact us or the applicable purchase-support channel with a concern. A verified payment dispute may affect access to the relevant paid service under provider and mandatory rules; the outcome must be confirmed rather than guessed. Nothing here limits a lawful right to dispute a payment. Complaints: mohamedharedy25@gmail.com. Before any alternative payment provider is enabled, its purchase and refund rules must be clearly identified; Paddle-specific rules are not represented as governing an unrelated purchase.
8. Publication and purchase version
Published 22 October 2026 for prelaunch review. The policy accepted with an actual purchase and the applicable purchase/provider rules govern that transaction, alongside non-waivable rights. No refund transaction, recurring payment or subscription activation is performed by this page.
Related purchase references
Paddle Buyer Terms · Paddle Refund Policy · Paddle Buyer Support
Paddle references apply only to purchases actually sold by Paddle; they do not state that MH Job Assistant has been approved.